Privacy Policy
360 Access Pty Ltd (ABN 21 676 032 303) ("we", "our", "us") is committed to protecting the privacy of personal information collected from clients, visitors and users of our website. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information we collect
We may collect personal information including:
- Name, company, role, email address and phone number;
- Project location and scope details submitted via our enquiry form;
- Files or documents uploaded to assist with quoting (e.g. drawings, reports);
- Technical information such as IP address, browser type, device, pages visited and referring URL.
2. How we use your information
We use personal information to:
- Respond to enquiries and provide quotations;
- Deliver contracted services and manage projects;
- Comply with legal, regulatory and safety obligations;
- Improve our website and services through anonymised analytics.
3. Cookies & analytics
Our website uses cookies and Google Analytics to measure site performance. Analytics data is anonymised. You can disable cookies in your browser settings — some site features may not function correctly without them.
4. Disclosure
We do not sell your personal information. We may disclose information to:
- Trusted service providers who help us operate our business (under confidentiality);
- Insurers, auditors and legal advisors as required;
- Law enforcement or regulators where required by law.
5. Storage & security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information is stored on secure systems with access limited to authorised personnel.
6. Access & correction
You have the right to request access to, or correction of, the personal information we hold about you. Requests can be made by contacting us at the details below. We will respond within a reasonable timeframe.
7. Complaints
If you believe we have breached the APPs, please contact us first so we can investigate. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Contact us
360 Access Pty Ltd
Building 11/72 Lambeck Dr, Tullamarine VIC 3043
Email: callum@360access.com.au
Phone: 1800 247 360